Edwards Technical Limited (ETL) has a reputation founded on being customer focused, providing high standards of service and technical expertise. Managing teams of both directly employed electricians and a network of trusted sub-contractors and specialists. ETL has the proven ability to work with other on-site trade contractors.
ETL specialise in managing projects in partnerships with clients, main contractors and the supply chain to help build a robust management and operating structure, focusing on continuous improvement, teamwork, trust, communication and value for money.
ETL has unique strengths that enable service delivery to be of a consistent, high quality:
Response – ETL is used to operating with clients and situations that demand rapid response times.
Customer Care – ETL provides 24/7 call out for our clients.
People – ETL recognises that its staff are vital in service delivery and is aiming to be a recognised Investor in People Company.
Quality – All ETL sites follow the company quality standards.
Health and Safety – ETL is committed to Health and Safety of all its operatives, clients and members of the general public.
Technology – ETL implements the latest technology to provide effective management solutions and rapid reporting systems.
Our workload is centred around the Midlands; however, we have successfully completed projects in Leeds, Brighton, Lewisham, Mansfield and Hereford.
Our company is built on the actions, behaviours and the way our staff work, not only with each other but with other businesses as well. This page highlights the basic requirements we expect all ETL staff to follow whether it be in the office or out on site.
Our staff are responsible for working in a manner that protects the health and safety of everyone working for or with ETL.
We provide all our staff with training and necessary equipment as required. We also deliver monthly Toolbox talks to all ETL operatives.
Our aim is to provide a working environment where everyone knows they are valued as well as enjoy coming to work.
We support all our employees through training, encouragement and mentoring, to make sure that everyone works towards and aims to be the best they possibly can. At ETL we believe in 'treating others as you would wish to be treated'.
Comply with the law
ETL expects all its employees to conduct business in compliance with the law as well as company policies.
We would never ask anyone working for ETL to do anything that could be deemed illegal or could put anyone in harms way.
Best customer experience
Our reputation depends heavily on our customers, staff and clients and their experiences.
We set high standards for customer and client satisfaction which everyone at ETL follows. Our customers and clients are our main priority and we aim to deliver the best possible service we can and to the highest standard.